Terms & Conditions

British Dragon USA Store supplies Dragon Pharma products and related bodybuilding products. Customers are responsible for using all products responsibly and, where appropriate, under the guidance of a qualified healthcare professional.

By placing an order, you confirm that you are at least 21 years of age and legally permitted to purchase the products offered through this website.

Customers are responsible for confirming that the products they order may be legally purchased, possessed and imported into their destination country or region.

Laws and import requirements vary by jurisdiction. Customers should review the applicable regulations before completing an order.

Orders are shipped using the delivery option available at checkout. Delivery estimates are provided for guidance and are not guaranteed arrival dates.

Delivery may be affected by customs processing, postal service delays, public holidays, weather events, carrier disruptions or other circumstances outside the store's reasonable control.

British Dragon Store cannot guarantee customs clearance in every country. Customers accept responsibility for complying with the import requirements and restrictions of the destination country.

If a shipment is detained or seized, contact the support team and provide any available customs notice, seizure letter or related documentation so the situation can be reviewed.

Customers are responsible for entering complete and accurate shipping information at checkout.

British Dragon Store cannot accept responsibility for delays, returns or unsuccessful delivery caused by an incorrect or incomplete address supplied by the customer.

If an order arrives damaged or contains incorrect products, contact customer support as soon as possible.

Customers may be asked to provide photographs of the outer package, shipping label, products received and any visible damage, so the issue can be reviewed.

When an error is confirmed, the store will work to provide an appropriate resolution, including a replacement shipment where eligible.

Eligible orders that are confirmed as lost, seized or incorrectly fulfilled may qualify for a replacement shipment under the delivery and reship policy.

Additional shipping charges may apply when a delivery problem was caused by incorrect shipping information, failure to collect a package or another action outside the store's control.

Prices and product availability may change without prior notice due to inventory levels, supplier pricing, promotional changes or currency fluctuations.

Although the store aims to keep inventory information accurate, temporary stock shortages or product substitutions may occur.

Order changes or cancellations may only be possible before payment has been confirmed and processing has begun.

Once an order has entered processing or has been dispatched, it cannot normally be cancelled or changed.

Cryptocurrency payments are generally irreversible. Completed cryptocurrency transactions therefore cannot normally be refunded.

When an order qualifies under the shipping or reship policy, a replacement shipment may be provided instead of a monetary refund.

British Dragon USA Store is not responsible for losses, delays or additional costs caused by circumstances outside its reasonable control, including customs inspections, postal disruptions, carrier delays, government actions or natural events.

Customers accept responsibility for ensuring that purchases and product use comply with all applicable laws and regulations.

Customers who have questions about these Terms & Conditions should review the related policy pages or contact customer support before placing an order.